Knowledge Base
Verizon Assistance
If you are unable to access your Verizon email account, you may want to try resetting your password, If that does not work, you can try contacting Verizon customer support for further assistance.
To reset your Verizon email password, you can visit the Verizon website and follow the prompts to reset your password. You may need to answer security questions or use a recovery email address to reset your password.
If you are receiving an “invalid username or password” error when trying to access your Verizon email, it may mean that you have entered the wrong username or password. Double-check that you are entering the correct information and try again.
If you are not receiving emails on your Verizon account, it could be due to a number of reasons. Check to make sure that your account is not full or blocked, and that your filters and spam settings are not blocking the emails you are expecting. You may also want to check with the sender to make sure they are using the correct email address for you.
The “550 Relay not permitted” error can occur when you are trying to send an email from your Verizon account and the email server you are using is not authorized to send mail on your behalf. To fix this issue, you may need to update your account settings to allow the email server to send mail on your behalf.
To troubleshoot issues with your Verizon email on an Android device, you should first try restarting the device and checking your internet connection. If the problem persists, you may need to delete and re-add your Verizon email account in the device’s email app. If the problem continues, you may need to contact Verizon customer support for further assistance.
To add an attachment to an email in Verizon, you will need to compose a new email and click on the “Attach” button. This will allow you to select a file from your computer to attach to the email.
To set up an email alias in Verizon, you will need to log in to your account and navigate to the email settings. From there, you should be able to find an option to create a new email alias. Follow the prompts to set up the alias.
To report spam or phishing emails to Verizon, you can forward the email to Verizon’s spam reporting address: [email protected]
To change the security questions for your Verizon email account, you will need to log in to your account and navigate to the security settings. From there, you should be able to find an option to change your security questions. Follow the prompts to update your security questions.
To enable two-factor authentication for your Verizon email account, you will need to log in to your account and navigate to the security settings. From there, you should be able to find an option to enable two-factor authentication. Follow the prompts to set up this security feature.
The “554 Delivery error: This user doesn’t have a yahoo.com account” error can occur if you are trying to send an email to a yahoo.com address but the email address is not valid or does not exist. To fix this error, you should verify that you have entered the correct email address and that the recipient has a yahoo.com account. If the problem persists, you may need to contact Verizon customer support for further assistance.
To delete an email account in Verizon, you will need to follow the steps to cancel your Verizon email service. This will delete your email account and any associated data. Be aware that this action
To create a filter or rule in your Verizon email account, you will need to go into the settings for your email account and find the option to create rules. From there, you can specify the conditions for the rule and the actions that should be taken when an email meets those conditions.
To forward your Verizon emails to another email address, you will need to set up a forwarding rule in your Verizon email account settings. From there, you can specify the email address that you want your emails to be forwarded to and any other conditions for the rule.
To troubleshoot problems with your Verizon email on a desktop email client, you may want to try the following steps: check your internet connection, make sure that your account settings are correct, and try accessing your email using a different browser or device. If the issue persists, you may want to contact Verizon customer support for further assistance.
To import contacts into your Verizon email account, you can use the import function in your email program to upload a file containing your contacts’ information. The specific steps may vary depending on your email program and the format of the file you are importing.
To add an email signature to your Verizon account, you will need to go into the settings for your email account and find the option to create a signature. From there, you can create and customize your signature, which will be automatically added to the end of all your outgoing emails.
The “Mailbox is temporarily unavailable” error can occur when there is a problem with the server or when maintenance is being performed on the server. This error should resolve itself within a short period of time, but if it persists, you may want to contact Verizon customer support for assistance.
To set up your Verizon email on your phone or tablet, you will need to install an email app and enter your email account information, including your username and password. The specific steps may vary depending on your device and the email app you are using.
Comcast Assistance
If you are unable to access your Comcast email account, you should first try resetting your password. If that doesn’t work, you may want to try contacting Comcast customer support for further assistance.
To reset your Comcast email password, you can visit the Comcast password reset page and follow the prompts to reset your password. Alternatively, you can contact Comcast customer support for assistance with resetting your password.
If you have forgotten your Comcast email login information, you can visit the Comcast password reset page and follow the prompts to reset your password. Alternatively, you can contact Comcast customer support for assistance with recovering your login information.
To set up a Comcast email account, you will need to have a Comcast internet service account. Once you have an active Comcast internet service account, you can visit
the Comcast email sign up page and follow the prompts to create a new email account.
To add a new email account to your Comcast email account, you will need to log in to your Comcast email account and navigate to the “Settings” section. From there, you can add a new email account by following the prompts provided.
To delete a Comcast email account, you will need to log in to your Comcast email account and navigate to the “Settings” section. From there, you can delete your email account by following the prompts provided. Please note that deleting your email account will also delete all of the emails and contacts associated with that account.
If you are having problems sending or receiving emails on your Comcast account, you may want to try the following troubleshooting steps:
- Check your internet connection to make sure it is working properly
- Check the status of the Comcast email servers to see if there are any known issues
- Make sure that your email client is configured correctly
- Check your spam or junk mail folder to see if the missing emails are there
- If none of these steps resolve the issue, you may want to contact Comcast customer support for further assistance.
To change the password for your Comcast email account, you can visit the Comcast password reset page and follow the prompts to reset your password. Alternatively, you can contact Comcast customer support for assistance with changing your password.
To change the display name on your Comcast email account, you will need to log in to your Comcast email account and navigate to the “Settings” section. From there, you can change your display name by following the prompts provided.
To set up a Comcast email account on your phone or tablet, you will need to install an email app and follow the prompts to add a new email account. You will need to
know your Comcast email address and password in order to set up your account.
Zoho Mail Assistance
Zoho Mail is a secure, business-class email service provided by Zoho Corporation. It offers a range of features such as calendar integration, task management, and contact management, as well as support for multiple email addresses and domains.
To create a Zoho Mail account, visit the Zoho Mail website and click on the “Sign Up” button. Follow the prompts to enter your information and create a new account.
To login to your Zoho Mail account, visit the Zoho Mail website and click on the “Sign In” button. Enter your email address and password to access your account.
To reset your Zoho Mail password, visit the Zoho Mail website and click on the “Forgot Password” link. Follow the prompts to reset your password.
To access your Zoho Mail account from your mobile device, you will need to download the Zoho Mail app from the App Store or Google Play Store. Once the app is installed, login with your Zoho Mail email address and password to access your account.
To send an email from your Zoho Mail account, click on the “Compose” button and enter the recipient’s email address, subject, and message. Then, click the “Send” button to send the email.
To add a signature to your Zoho Mail emails, go to the “Settings” section of your account and click on the “Signature” tab. From here, you can create and customize your email signature.
To create a calendar event in Zoho Mail, click on the “Calendar” tab and then click on the “Create” button. Enter the details of the event, such as the date, time, and location, and click “Save” to add the event to your calendar.
To add a task to your Zoho Mail task list, click on the “Tasks” tab and then click on the “Create” button. Enter the details of the task, such as the title and due date, and click “Save” to add the task to your list.
To add a contact to your Zoho Mail address book, click on the “Contacts” tab and then click on the “Create” button. Enter the contact’s information, such as their name and email address, and click “Save” to add the contact to your address book.
AT&T Mail Assistance
First, make sure you’re using the correct email address and password. If you’ve forgotten your password, you can reset it by going to the AT&T password reset page and following the prompts. If you’re still having trouble, try clearing your browser’s cache and cookies, or try accessing your email from a different device or web browser.
To set up an AT&T email account on your phone or tablet, you’ll need to install the email app for your device and then follow the prompts to add a new email account. You’ll need to provide your email address and password, as well as some server information. This information can usually be found in the account settings of your email account or by contacting AT&T customer support.
There could be a number of reasons why you’re unable to send or receive emails. It could be a problem with your internet connection, a problem with your email server, or a problem with your email client. Try restarting your device and checking your internet connection to see if that resolves the issue. If not, try accessing your email from a different device or web browser. If the problem persists, contact AT&T customer support for further assistance.
If you’ve accidentally deleted an email and want to recover it, you may be able to do so by looking in your trash or deleted items folder. If the email is not there, you may still be able to recover it by contacting AT&T customer support and asking them to restore it from a backup. Keep in mind that not all deleted emails can be recovered, and the amount of time that has passed since the email was deleted may affect your ability to recover it.
To change your AT&T email password, log into your email account and go to the account settings. From there, you should be able to find the option to change your password. Follow the prompts to create a new password and save your changes. If you’ve forgotten your current password and are unable to log in, you can reset it by going to the AT&T password reset page and following the prompts.
Spam emails are unwanted emails that are typically sent in bulk and are often used for phishing scams or to promote products or services. If you’re receiving a lot of spam emails, it’s possible that your email address has been added to a spam list or that your account has been compromised. To help protect your account and reduce the amount of spam you receive, make sure you have strong, unique passwords for all of your accounts and be cautious when clicking on links or downloading attachments from unfamiliar sources.
To create a new AT&T email account, go to the AT&T email sign-up page and follow the prompts to create a new account. You’ll need to provide some personal information and create a unique email address and password. Once you’ve completed the sign-up process, you can start using your new email account.
To change the display name that appears when you send emails, log into your AT&T email account and go to the account settings. From there, you should be able to find the option to change your display
CenturyLink Mail Assistance
To login to your CenturyLink email account, go to the CenturyLink homepage and click on the “Sign In” button located in the top right corner of the page. From there, enter your email address and password and click “Sign In.”
If you have forgotten your CenturyLink email password, you can reset it by going to the CenturyLink homepage and clicking on the “Sign In” button located in the top right corner of the page. From there, click on the “Forgot Password” link and follow the prompts to reset your password.
To set up your CenturyLink email on your phone or tablet, you will need to know your CenturyLink email address and password. Once you have that information, follow these steps:
Open the email app on your phone or tablet.
Select “Add Account” or “New Account.”
Enter your CenturyLink email address and password.
Select “Manual Setup” or “Advanced Setup.”
Choose the type of email account you are setting up (e.g. IMAP or POP).
Enter the incoming and outgoing server information provided by CenturyLink.
Save your changes and you should now be able to access your CenturyLink email on your phone or tablet.
To access your CenturyLink email from a web browser, go to the CenturyLink homepage and click on the “Sign In” button located in the top right corner of the page. From there, enter your email address and password and click “Sign In.”
To send an email from your CenturyLink account, follow these steps:
Go to the CenturyLink homepage and click on the “Sign In” button located in the top right corner of the page.
Enter your email address and password and click “Sign In.”
Click on the “Compose” button to create a new email.
Enter the recipient’s email address in the “To” field.
Enter a subject for the email in the “Subject” field.
Type your message in the body of the email.
Click the “Send” button to send your email.
To attach a file to an email you are sending from your CenturyLink account, follow these steps:
Go to the CenturyLink homepage and click on the “Sign In” button located in the top right corner of the page.
Enter your email address and password and click “Sign In.”
Click on the “Compose” button to create a new email.
Enter the recipient’s email address in the “To” field.
Enter a subject for the email in the “Subject” field.
Type your message in the body of the email.
Click the “Attach” button to open the attachment window.
Select the file you want to attach from your computer or device.
Click the “Send” button to send your email with the attached file.
If you are experiencing error messages when using CenturyLink email, there are a few steps you can try:
Check to make sure you are using the correct login credentials (email address and password). If you have forgotten your password, you can reset it by following the prompts on the login page.
Make sure you have an active internet connection. If you are using a wireless connection, try connecting to a wired connection to see if that resolves the issue.
Check to see if there are any outages or service disruptions in your area. You can check for updates on CenturyLink’s website or by contacting customer support.
If you are still experiencing error messages after trying these steps, you may need to contact CenturyLink customer support for further assistance.
If you are experiencing problems with sending or receiving emails through CenturyLink, there are a few steps you can try:
Check to make sure you are using the correct login credentials (email address and password). If you have forgotten your password, you can reset it by following the prompts on the login page.
Make sure you have an active internet connection. If you are using a wireless connection, try connecting to a wired connection to see if that resolves the issue.
Check to see if there are any outages or service disruptions in your area. You can check for updates on CenturyLink’s website or by contacting customer support.
ICloud Mail Assistance
To set up iCloud email on your device, you will need to have an iCloud account. If you do not already have one, you can create one at iCloud.com. Once you have an iCloud account, you can follow the steps below to set up iCloud email on your device:
On an iPhone or iPad: Go to Settings > Passwords & Accounts, tap Add Account, tap iCloud, and enter your iCloud email address and password.
On a Mac: Go to System Preferences > iCloud, enter your iCloud email address and password, and click Sign In.
To access iCloud email on the web, go to iCloud.com and sign in with your iCloud email address and password.
To change your iCloud email password, follow these steps:
On an iPhone or iPad: Go to Settings > iCloud > Account, tap your iCloud email address, tap Password & Security, and tap Change Password.
On a Mac: Go to System Preferences > iCloud > Account Details, click Security, and click Change Password.
To recover an iCloud email account that has been hacked, follow these steps:
- Change your iCloud email password immediately.
- Enable two-factor authentication for your iCloud account.
- Check for any unauthorized activity in your account, such as emails you did not send or contacts you did not add.
- If you think your iCloud account has been compromised, contact Apple Support for further assistance.
To add an iCloud email account to your smartphone, follow these steps:
On an iPhone or iPad: Go to Settings > Passwords & Accounts, tap Add Account, tap iCloud, and enter your iCloud email address and password.
On an Android device: Go to Settings > Accounts, tap Add Account, tap Email, and enter your iCloud email address and password.
To troubleshoot issues with sending or receiving iCloud email, try the following steps:
- Make sure you have a stable internet connection.
- Check your iCloud email account settings on your device to ensure they are correct.
- Make sure you are using the correct iCloud email address and password.
- If you are unable to send emails, check your iCloud storage to make sure you have enough space.
- If you are still having issues, try resetting your iCloud email account on your device and then setting it up again.
To create a new iCloud email address, follow these steps:
- Go to iCloud.com and sign in with your iCloud account.
- Click on the Settings icon (gear icon).
- Under the iCloud heading, click on the Edit button next to your email address.
- Click on the Add Another Email… button.
- Enter a new email address and click Done.
To delete an iCloud email account, follow these steps:
- Go to iCloud.com and sign in with your iCloud account.
- Click on the Settings icon (gear icon).
- Under the iCloud heading, click on the Edit button next to your email address.
- Click on the Remove button next to the email address you want to delete.
To add an iCloud email account to Outlook, follow these steps:
- Open Outlook and go to the File tab.
- Click on the Add Account button.
- Enter your iCloud email address and click Connect.
- Follow the prompts to enter your iCloud email password and set up the account.
Gmail Assistance
To set up Gmail on your device, you will need to have a Gmail account. If you do not already have one, you can create one at gmail.com. Once you have a Gmail account, you can follow the steps below to set up Gmail on your device:
On an iPhone or iPad: Go to Settings > Passwords & Accounts, tap Add Account, tap Google, and enter your Gmail address and password.
On an Android device: Go to Settings > Accounts, tap Add Account > Google, and enter your Gmail address and password.
On a computer: Go to gmail.com and sign in with your Gmail address and password.
To access your Gmail account on the web, go to gmail.com and sign in with your Gmail address and password.
To change your Gmail password, follow these steps:
- Go to gmail.com and sign in with your Gmail address and password.
- Click on the Settings icon (gear icon) in the top right corner of the screen.
- Click on the See all settings button.
- Under the General tab, click on the Change password button.
- Follow the prompts to change your password.
To recover a Gmail account that has been hacked, follow these steps:
- Change your Gmail password immediately.
- Enable two-factor authentication for your Gmail account.
- Check for any unauthorized activity in your account, such as emails you did not send or contacts you did not add.
- If you think your Gmail account has been compromised, contact Google Support for further assistance.
To add a Gmail account to your smartphone, follow these steps:
On an iPhone or iPad: Go to Settings > Passwords & Accounts, tap Add Account, tap Google, and enter your Gmail address and password.
On an Android device: Go to Settings > Accounts, tap Add Account > Google, and enter your Gmail address and password.
To troubleshoot issues with sending or receiving Gmail, try the following steps:
- Make sure you have a stable internet connection.
- Check your Gmail account settings on your device to ensure they are correct.
- Make sure you are using the correct Gmail address and password.
- If you are unable to send emails, check your Gmail storage to make sure you have enough space.
- If you are still having issues, try resetting your Gmail account on your device and then setting it up again.
To create a new Gmail address, follow these steps:
- Go to gmail.com and click on the Create account button.
- Follow the prompts to create a new Gmail account.
To delete a Gmail account, follow these steps:
- Go to gmail.com and sign in with your Gmail account.
- Click on the Settings icon (gear icon) in the top right corner of the screen.
- Click on the See all settings button.
- Under the Account and Import tab, click on the Delete your account or services button.
- Follow the prompts to delete your Gmail account.
Hotmail Assistance
To set up Hotmail on your device, you will need to have a Hotmail account. If you do not already have one, you can create one at outlook.com. Once you have a Hotmail account, you can follow the steps below to set up Hotmail on your device:
On an iPhone or iPad: Go to Settings > Passwords & Accounts, tap Add Account, tap Outlook.com, and enter your Hotmail address and password.
On an Android device: Go to Settings > Accounts, tap Add Account > Email, and enter your Hotmail address and password.
On a computer: Go to outlook.com and sign in with your Hotmail address and password.
To access your Hotmail account on the web, go to outlook.com and sign in with your Hotmail address and password.
To change your Hotmail password, follow these steps:
- Go to outlook.com and sign in with your Hotmail address and password.
- Click on the Settings icon (gear icon) in the top right corner of the screen.
- Click on the View account button.
- Under the Account Details tab, click on the Change password button.
- Follow the prompts to change your password.
To recover a Hotmail account that has been hacked, follow these steps:
- Change your Hotmail password immediately.
- Enable two-factor authentication for your Hotmail account.
- Check for any unauthorized activity in your account, such as emails you did not send or contacts you did not add.
- If you think your Hotmail account has been compromised, contact Microsoft Support for further assistance.
To add a Hotmail account to your smartphone, follow these steps:
On an iPhone or iPad: Go to Settings > Passwords & Accounts, tap Add Account, tap Outlook.com, and enter your Hotmail address and password.
On an Android device: Go to Settings > Accounts, tap Add Account > Email, and enter your Hotmail address and password.
To troubleshoot issues with sending or receiving Hotmail, try the following steps:
- Make sure you have a stable internet connection.
- Check your Hotmail account settings on your device to ensure they are correct.
- Make sure you are using the correct Hotmail address and password.
- If you are unable to send emails, check your Hotmail storage to make sure you have enough space.
- If you are still having issues, try resetting your Hotmail account on your device and then setting it up again.
To create a new Hotmail address, follow these steps:
- Go to outlook.com and click on the Create account button.
- Follow the prompts to create a new Hotmail account.
To delete a Hotmail account, follow these steps:
- Go to outlook.com and sign in with your Hotmail account.
- Click on the Settings icon (gear icon) in the top right corner of the screen.
- Click on the View account button.
- Under the Account Details tab, click on the Close account button.
- Follow the prompts to delete your Hotmail account.
Please note that once you delete your Hotmail account, you will no longer be able to access any of the emails or data associated with it. Make sure to download any important data or emails that you want to keep before deleting your account.
Outlook Assistance
To set up your Outlook account, follow these steps:
Open Outlook and click “File” in the top left corner.
Click “Add Account” under the “Account Information” section.
Select “Manual setup or additional server types” and click “Next.”
Select “POP or IMAP” and click “Next.”
Enter your account information, including your name, email address, and password.
Enter the incoming and outgoing server information for your email provider.
Click “More Settings,” then click the “Outgoing Server” tab.
Check the box next to “My outgoing server (SMTP) requires authentication” and select “Use same settings as my incoming mail server.”
Click “OK” and then click “Next.”
Click “Finish” to complete the setup process.
This error message usually indicates that another process, such as a move or export, is already in progress for your mailbox. To resolve the issue, try the following:
Wait a few minutes and then try accessing your mailbox again.
If the issue persists, try restarting Outlook.
If the issue still persists, try accessing your mailbox using a different device or web browser.
This error message can be caused by a variety of issues, including corruption in your Outlook data files or a problem with your email account settings. To fix the issue, try the following:
Close Outlook and then reopen it.
If the issue persists, try restarting your computer.
If the issue still persists, try repairing your Outlook data files by following these steps:
- Close Outlook and open the “Control Panel.”
- Click “Mail” and then click “Show Profiles.”
- Select your profile and click “Properties.”
- Click the “Data Files” tab and then click “Repair.”
- Follow the prompts to repair your data files.
If the issue still persists, try resetting your email account settings by following these steps:
- Close Outlook and open the “Control Panel.”
- Click “Mail” and then click “Show Profiles.”
- Select your profile and click “Properties.”
- Click the “Email Accounts” button.
- Select your email account and click “Change.”
- Follow the prompts to reset your email account settings.
This error message can occur if your email account settings have changed or if you have recently changed your password. To fix the issue, try the following:
Close Outlook and open the “Control Panel.”
Click “Mail” and then click “Show Profiles.”
Select your profile and click “Properties.”
Click the “Email Accounts” button.
Select your email account and click “Change.”
Follow the prompts to update your email account settings
This error message can occur if there is a problem with your internet connection or if there is an issue with your email server. To fix the issue, try the following:
Check your internet connection and make sure it is stable.
Restart your router or modem.
If the issue persists, try accessing your email through a different device or web browser to see if the issue is specific to your device or browser.
If the issue still persists, contact your email provider for assistance.
This error message can occur if Outlook is frozen or not responding to commands. To fix the issue, try the following:
- Close Outlook and reopen it.
- If the issue persists, try restarting your computer.
- If the issue still persists, try disabling any add-ins or plugins that you have installed in Outlook. To do this, follow these steps:
- In Outlook, click “File” in the top left corner.
- Click “Options” and then click “Add-ins.”
- Select the add-in you want to disable and click “Remove.”
- Repeat this process for any other add-ins you want to disable.