Make sure the option to disable forwarding is not ticked in your forwarding settings. Your Gmail forwarding preferences should appear as shown in the illustration below.
Check to see if active email forwarding has the option to forward a copy of incoming messages to selected:
After you’ve made the proper forwarding settings, scroll to the bottom of the page and click Save Changes. If you enter the wrong confirmation code, Gmail won’t let you add the email forwarding address, so you’ll know immediately.
If you entered the wrong confirmation code, you will have to enter the forwarding address again. To learn how to add a forwarding email address to Gmail step-by-step, go here.
For more information or any further support contact to the Gmail support team or contact us
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