For Windows: Repair The Microsoft Client
* On your device, open the “Microsoft Account” Click Here
* Click on “File”. Here, you have to choose the “Account Settings” option, you can find this option in the Info” section.
* In the ” account settings” section, you need to choose your ” Hotmail email account” that is not syncing.
* Click the ” repair” button.Repair box bill shown on your screen, go to the settings section
For Android: Reset the email app
* On your Android device, go to the settings.
* Click the ” application” option.
* Go to the ” all apps” section.Look for the “Email& email widget app”.
* Tap on it to open.Click the ” force stop” option.At last, click ” clear cache”, and reset the data settings”.
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