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Firstly, open the web browser you use to access Verizon email.
Click Here Navigate to the login page of Verizon email. Now tap the ‘Forgot Info‘ option when you get to the login page.
Click Here Enter your user ID and zip code. Now input it again and tap the ‘Continue‘ button. Follow the directions you see on your screen properly.
Click Here You’ll find a temporary password on your registered phone number either through a text message or a call.
Click Here Type that text on the web page along with the temporary password you’ve received.
Click Here Now you can set up a new password for your email account.
Click Here After entering the new password in its respective text area, tap the ‘Finish‘ button. That’s it, the password recovery process is complete.
Click Here