You won’t have any problems if you forget your password. If your mobile phone is listed above, select Yes, give me a code by clicking Forgotten Password. In any other case, you can retrieve your password using Sign-In Helper.
If you are unable to log into your Yahoo account and some of your friends or coworkers have received spam or other strange messages from you, your account may have been hacked. If your family and friends open their emails and click on any links, malware and spyware might be downloaded. If so, you need to secure your account and get your password back as soon as you can. Use Sign-in Helper to confirm that this account is yours, then proceed as directed.
- Always check that the internet connection is stable before logging in.
- Verify that you are using the proper lettering by seeing if the number or cap locks are turned on or off as necessary.
- Always remember your account’s recovery details, including any secret questions, supplementary emails or phone numbers, as this is the only method to get your account back.
- To better protect your account from hackers, use the two-step verification method on your Account Security Page.
- Always clear your browser’s caches and cookies after changing your password to restore the auto-fill settings and sign in manually.
For more information or any further support contact to the Yahoo Mail support team or contact us.
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