Your registered mobile number or a backup email address can be used to retrieve your account. Enter your Zoho email address and click the “Forgot Password” link on the login page. access to a mobile phone number or primary email address for recovery
- if MFA mode is enabled for your account, access to it
- In the login page, click the Forgot Password link.
- Enter the CAPTCHA code and the registered email address.
- Choose Request. Your registered email address will receive a verification email that contains a link to reset the password.
- To change the password, log in to your registered email account and click the link.
- Enter the New Password in the next window, then click Submit.
- To recover your account, follow the instructions and provide the necessary information.
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